Shipping
At KALU, we care for each piece as if it were for our own home. That's how your spinner arrives, wherever you are.
Shipping within Mexico
We work with Enviatodo to reach any point in the country. Delivery time: 3 to 7 business days depending on your location. You will receive an email with the tracking number as soon as we dispatch your order.
International Shipping
We ship worldwide via UPS and DHL. Delivery time: 7 to 15 business days depending on the destination. International shipments may be subject to customs duties or taxes specific to each country.
Quick preparation
We prepare and dispatch your order within 1-2 business days.
Careful packaging
Each piece travels protected to arrive in perfect condition.
Live tracking
I tracked your order with the tracking number we sent you.
Frequently Asked Questions about Shipping
How long does it take for my order to arrive?
Within Mexico, between 3 and 7 business days. International shipments, between 7 and 15 business days depending on the destination.
Do I pay customs duties or taxes?
For international shipments, customs duties or taxes specific to each country are the responsibility of the buyer.
Can I track my order?
Yes, as soon as we dispatch your order we will send you an email with the tracking number to follow it in real time.
What happens if my order arrives damaged?
Write to us within 48 hours of receiving your order and we'll resolve it together.
Do you have questions about your shipment? Write to us, we'll gladly help you.
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